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Zip-Line At Kualoa Ranch
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What Our Customers Are Saying
I had family coming into town to celebrate my father's birthday this past week. We used Kevin and Hawaii Car Service 3 times while they were here and all 3 times we could not have been happier with his service.
The first time we used Hawaii Car Service was to pick up 6 family members from the airport and drive back to Kailua. Kevin was prompt and the communication was great. He met my family in baggage claim and flawlessly delivered them to Kailua in a beautifully kept black SUV. He offered Hawaiian chocolates and bottled water during the trip to Kailua.
Two days later, we used Hawaii Car Service to drive 8 people to the Royal Hawaiian for a special birthday dinner. This time, we used the Mercedes Sprinter. The car was just perfect and extremely clean and comfortable. Kevin's communication was outstanding and never made us feel rushed.
The next day, we used Hawaii Car Service to drive 10 people up to the North Shore for sightseeing and lunch. Once again, we were transported in the Mercedes Sprinter. Kevin was prompt, courteous, knowledgable, and provided us with outstanding customer service. Although we found ourselves enjoying our lunch a little too much and going over the time we expected to be there, Kevin never pressured us to leave before we were ready.
All I can say is that if you are looking for a car service on Oahu, look no further then Keven and Hawaii Car Service. His communication, vehicles, promptness, and customer service are all first class!
Mahalo to Kevin for making my father's birthday weekend so special!
I couldn't have asked for more from my experience with Hawaii Car Service. Kevin was our driver and he was helpful, personable, and polite. Although I can walk and stand, I have mobility limitations and had to use a wheelchair at the airport because it's quite a trek from the gate to baggage claim and beyond. Kevin was right there at baggage when we arrived and was unfazed by my temporary "wheels." He got us to our hotel with ease, sharing bits of history and info about various sites along the way. He brought refreshments for us, too, which were greatly appreciated!
The return trip at the end of our visit was also a breeze. I'm sure that trying to taxi it would have been miserable in comparison. If you're lucky enough to be headed to Honolulu, I promise that Hawaii Car Service will add an extra dose of special to your stay.
Our daughter's flight had been delayed and it meant that she would arrive at about 2:45am, traveling to the University of Hawaii by herself for the first time. We decided to go with the car service to try to relieve this stressful situation for her. I called and spoke with Kevin (on of the owners) and he was very kind and understood our concern. They took my cell number as well as our daughters and communicated with us through the airline's delay.
I got a call from Kevin when our daughter arrived letting me know that her plane had landed and he was going to be the driver and he would make sure she got to the University safely.
This company (Kevin) went above and beyond. I would recommend their services to anyone traveling to Honolulu. Thank you Kevin for easing this mom's stress about my daughter traveling in a strange place for the first time away from home.
Use this service!