Featured Oahu Island Activities
Zip-Line At Kualoa Ranch
Paradise Cove Luau
What Our Customers Are Saying
I cannot say enough good things about how *awesome* this experience was. I flew into Honolulu airport on 5/11/17 with my husband and our 10 month old daughter. Kevin was waiting for us there, and helped load up all of our luggage on a cart - 4 bags plus a car seat and a stroller, so there was a bunch. It was so amazing to have someone there to meet us and bring stuff out to the car - with the baby, this is so hard to do solo. Kevin had cold waters waiting for us, and even a little macadamia nut treat - so thoughtful! He gave us some background info that was super helpful as he drove us from the airport to the Kahala resort - about 25 minutes with a little traffic (but not much - we're from LA, we're used to it!). What was even MORE amazing was that when we left 5 days later, Kevin picked us up from the Kahala and loaded us up - and while my husband was on a business call that lasted the entire trip, Kevin was super respectful and even knew exactly where to pull up at the airport so there were guys to unload the truck and get us checked in at the curb for Hawaiian Airlines. He gave us some drinks before we went in, and even had a map of the airport so that we knew exactly where to go and how to get there. Kevin is AMAZING. Thank you guys!
If I could give 10 stars, I would! Kevin from Hawaii Car Service provided the most amazing customer service I have ever experienced! Firstly, I'm from Australia & he was extremely fast responding to emails which made it so much easier to arrange our wedding transportation. He kept in regular contact which was great & even liased with our wedding coordinator for us. He is professional, courteous, warm & friendly! He went above & beyond what we asked of him & even sent us a lovely email a few days after the wedding just to see how things were going. He was very informative & pointed out many sites along our journey to the wedding.
Being from Australia where we don't tip, it was a welcomed change that the price actually included the gratuity. The car we had was a luxury SUV which was pristine! I highly recommend Kevin & Hawaii Car Service!
I had family coming into town to celebrate my father's birthday this past week. We used Kevin and Hawaii Car Service 3 times while they were here and all 3 times we could not have been happier with his service.
The first time we used Hawaii Car Service was to pick up 6 family members from the airport and drive back to Kailua. Kevin was prompt and the communication was great. He met my family in baggage claim and flawlessly delivered them to Kailua in a beautifully kept black SUV. He offered Hawaiian chocolates and bottled water during the trip to Kailua.
Two days later, we used Hawaii Car Service to drive 8 people to the Royal Hawaiian for a special birthday dinner. This time, we used the Mercedes Sprinter. The car was just perfect and extremely clean and comfortable. Kevin's communication was outstanding and never made us feel rushed.
The next day, we used Hawaii Car Service to drive 10 people up to the North Shore for sightseeing and lunch. Once again, we were transported in the Mercedes Sprinter. Kevin was prompt, courteous, knowledgable, and provided us with outstanding customer service. Although we found ourselves enjoying our lunch a little too much and going over the time we expected to be there, Kevin never pressured us to leave before we were ready.
All I can say is that if you are looking for a car service on Oahu, look no further then Keven and Hawaii Car Service. His communication, vehicles, promptness, and customer service are all first class!
Mahalo to Kevin for making my father's birthday weekend so special!